Which of the following best describes the state of items marked as exceptions?

Items marked as exceptions in Blue Prism are those that encountered issues during processing that prevent them from completing successfully. By flagging these items for further action, users can identify that these specific items need attention and follow-up. This allows for the proper handling of errors and ensures that there is a clear workflow in place for addressing items that cannot be processed as intended.

The purpose of marking items as exceptions is to facilitate resolution, whether through manual intervention or by applying specific business rules. This clarity enables operators to focus on problematic items, ensuring that they are not merely overlooked or forgotten in the workflow. Recognizing that these items require additional steps is essential for maintaining effective process management and operational efficiency.

Other choices do not accurately reflect the nature of exceptions. Resolved items ready for review imply that they have already gone through the necessary corrective action, while items that are locked but not worked on are in a state of pending action rather than actively flagged for attention. Finally, items being removed from the queue suggests a complete discard of the issue, which contradicts the purpose of identifying exceptions that need further action.