Which document helps to ensure that the process being automated aligns with business objectives?

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The Process Definition Document (PDD) plays a crucial role in aligning the automation process with business objectives. This document provides a comprehensive overview of the process to be automated, detailing its purpose, scope, workflow, and the key stakeholders involved. By capturing essential information such as business rules, exceptions, and performance metrics, the PDD ensures that the automated process meets the organization's strategic goals and operational standards.

A well-structured PDD facilitates clear communication among team members and stakeholders, ensuring that everyone has a unified understanding of the process's objectives. This alignment is essential for securing stakeholder buy-in and for the development team to implement the automation accordingly, thus maximizing the effectiveness and value of the solution.

Other documents have their specific purposes, but they do not focus as directly on aligning the process with broader business goals. For instance, the Operational Impact Document primarily assesses the impact of the automation on current operations, while the Process Design Instruction provides technical guidance for implementing the automation. The Functional Requirements Questionnaire is meant to gather requirements but does not specifically address alignment with business objectives. Thus, the PDD is the key document that directly ensures alignment.

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