Where should high level process steps occur?

High-level process steps should occur on the main page of the process. The main page is designed to provide an overview and outline the primary actions of the process, helping to establish a clear path for execution. It serves as the central point where users can easily access and understand the flow of the process, making it easier to navigate and manage. By placing high-level steps on the main page, the process becomes more transparent and easier to follow, ensuring that all stakeholders can see the key activities at a glance.

Sub-processes, while useful for organizing more detailed actions associated with the main flow, are intended for breaking down complex tasks into manageable components. Hence, it is more appropriate for detailed or specific steps rather than high-level overviews. Work queues are focused on managing work items and tracking their statuses, thus not suitable for outlining high-level steps. Templates are utilized to provide a consistent framework but are not inherently places where the actual process steps occur. Therefore, the main page serves as the ideal location for high-level steps, enabling better visibility and understanding of the overall process.