What tagging is required if no further work is needed on a case in Blue Prism?

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When a case in Blue Prism requires no further action, it is essential to mark it as completed. This indicates that the processing of the case has been finalized and there are no outstanding tasks or actions pending. Tagging a case as completed helps maintain clarity and organize the workflow efficiently within the Blue Prism environment.

This classification is important for tracking progress and outcomes in business processes. A "completed" tag indicates to stakeholders that all necessary actions have been taken, ensuring proper record-keeping and management of the automation pipeline. In contrast, the other tags like pending, archived, or on hold signify different statuses that do not imply the work on the case has been fully finalized. For example, pending suggests waiting for some condition or action to proceed, archived typically means that the case is stored away but may not necessarily indicate that it has been fully resolved, and on hold indicates that it is temporarily paused rather than conclusively completed.

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