What are the two main types of exceptions used in Blue Prism?

In Blue Prism, exceptions are a vital part of managing processes and ensuring robust automation. The two main types of exceptions used are Business and System exceptions.

Business exceptions arise from conditions that are specific to a business process and indicate that a certain process could not be completed successfully due to a business rule violation or logical error. For instance, if a robot encounters an unexpected value that doesn’t meet business criteria, it will trigger a business exception. This allows organizations to address issues directly related to their operational workflows, enabling them to understand and rectify business-specific problems.

System exceptions, on the other hand, refer to errors that occur due to underlying system failures, such as issues with the application being automated, network disruptions, or issues related to the Blue Prism environment itself. These exceptions indicate that something fundamental has failed that is often outside the direct control of the business process, requiring attention at a more technical level.

Together, these two types of exceptions enable a comprehensive approach to error handling within Blue Prism, allowing businesses to distinguish between challenges that require a business intervention versus those that necessitate technical resolution. Understanding these distinctions is key to effective process design and automation management within the Blue Prism framework.